Is Import CDs on the up-and-up?

Your 'hot spot' for all classical music subjects. Non-classical music subjects are to be posted in the Corner Pub.

Moderators: Lance, Corlyss_D

Post Reply
Lance
Site Administrator
Posts: 18901
Joined: Fri Mar 25, 2005 1:27 am
Location: Binghamton, New York
Contact:

Is Import CDs on the up-and-up?

Post by Lance » Wed Apr 07, 2021 12:00 pm

I see that Brian/maestrob already mentioned about the cancellation of orders. I received the same cancellation notice that the credit card did not go through even though my AMEX account shows it was approved. Apparently it will not be actually charged until the item is sent.

I did some checking on Import CDs and there have been many comments that their service is deplorable. They are, apparently not an approved BBB business showing Itaska, Illinois. No phone number is listed on their site, however I called one for ImportCDs in Kentucky who said much of the material ordered is still on backorder.

So, the three items I ordered:
• Artur Rodzinski set (ordered long ago in 2020!)
• Eugene Ormandy set we've all talked about
• Arthur Grumiaux, which looks like it's thrown out the window [canceled]
____on which a 10% discount was also placed

Thus, I question the integrity of ImportCDs, and indication that sometimes the best (lowest) price is cause for concern of actually receiving the merchandise. I fully expect that all the items above will be canceled. This is a huge disappointment for me, and I suspect, many others.
Lance G. Hill
Editor-in-Chief
______________________________________________________

When she started to play, Mr. Steinway came down and personally
rubbed his name off the piano. [Speaking about pianist &*$#@+#]

Image

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Wed Apr 07, 2021 1:46 pm

Interesting report, Lance.

Although I was able to rebook my order, it's worth noting that importcds.com does sell many items through amazon, and I have bought lots of single discs from them this way in the past. Still, I was troubled by this strange partial cancellation of my order.

I've had to follow up with amazon on orders that have been lost in the mail and paid by my credit card, but nothing quite like this has happened with them. Amazon has always issued credit quickly in those cases, once they've been notified of a problem. I'm still waiting for a single Bach CD from Presto that I ordered in January, and two more from February that I have been charged for as well, although I can listen to them online with their "My Library" app. Still, it's a pain to have to constantly check on all these backorders, isn't it?

To date, although various charges have appeared in the pending column of my credit card, no money has been deducted from my account. I certainly would not use a debit card with them, however, as many folks do.

I suspect that they didn't want to ship the Grumiaux and Ansermet boxes because the price was discounted 10%, but can't prove that, obviously.

I agree that my experience with importcds.com doesn't quite pass the smell test.

I will keep checking and post here as things develop.

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Thu Apr 08, 2021 2:21 pm

So here's an update for today.

I just checked on the importcds website and discovered that they no longer carry the Grumiaux box. The item is simply no longer listed.

I also found out that amazon is now offering the same item for more than $50 less, shipped from England for $160 with international shipping included (Of course U. S. taxes are charged.).

I tried to cancel the order on the importcds website, but when I clicked on the "cancel" button, it took me to my account page without doing what I had requested. This is very strange.

So I called importcds to cancel yesterday's order and was told by "Jake" that he would cancel the order and send me an email.

No problem.

The Ormandy Legacy Box is supposed to be available tomorrow. I'll let you all know if it ships. I'll keep you posted on the Rodzinski Box as well.

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Thu Apr 08, 2021 6:21 pm

maestrob wrote:
Thu Apr 08, 2021 2:21 pm
So here's an update for today.

I just checked on the importcds website and discovered that they no longer carry the Grumiaux box. The item is simply no longer listed.

I also found out that amazon is now offering the same item for more than $50 less, shipped from England for $160 with international shipping included (Of course U. S. taxes are charged.).

I tried to cancel the order on the importcds website, but when I clicked on the "cancel" button, it took me to my account page without doing what I had requested. This is very strange.

So I called importcds to cancel yesterday's order and was told by "Jake" that he would cancel the order and send me an email.

No problem.

The Ormandy Legacy Box is supposed to be available tomorrow. I'll let you all know if it ships. I'll keep you posted on the Rodzinski Box as well.
thanks for the info on the Grumiaux. I will try to order it, but we have problems with shipping to Australia by Amazon. I was going to order it on Import CDs before the warning on this thread.

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Thu Apr 08, 2021 6:25 pm

Nope. Amazon US doesn't list it at all, Amazon UK says it has two for sale at 210 pounds, which is about $A400 and beyond what I can justify.

Lance
Site Administrator
Posts: 18901
Joined: Fri Mar 25, 2005 1:27 am
Location: Binghamton, New York
Contact:

Re: Is Import CDs on the up-and-up?

Post by Lance » Fri Apr 09, 2021 12:47 am

I checked my AMEX account and there WAS a charge assessed, probably for the Ormandy boxed set. The first charge was probably to see if that would go through, but now it has actually happened. I really wanted the Grumiaux box very much, but as many of us have a considerable part of his output already, and they don't keep making it available, I shan't feel too badly. Grumiaux was, however, one of my favs among violinists. I'm afraid Import CDs is losing a lot of customers along the way with the manner in which they operate. Please continue to keep me posted.
Lance G. Hill
Editor-in-Chief
______________________________________________________

When she started to play, Mr. Steinway came down and personally
rubbed his name off the piano. [Speaking about pianist &*$#@+#]

Image

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Fri Apr 09, 2021 7:55 am

Success, via the Belgian music store La Boite a Musique
132 euros plus 30 euros shipping. Very happy indeed with that price.

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Fri Apr 09, 2021 8:36 am

barney wrote:
Thu Apr 08, 2021 6:25 pm
Nope. Amazon US doesn't list it at all, Amazon UK says it has two for sale at 210 pounds, which is about $A400 and beyond what I can justify.
Wow! Barney, I can't imagine why Amazon.uk would quote you 210 pounds and then be marketing the same box here through amazon U. S. for $160!

That's really bizarre! :roll:

I haven't received a notice that it has shipped yet, so we'll see.

No word yet this morning on my backorder of the Ormandy & Rodzinski boxes from importcds. Interestingly, there has been no indication on their website that my re-order for the Grumiaux box has been canceled, in spite of what I was told by "Jake" yesterday. No changes to my credit card yet either. Stay tuned...

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Fri Apr 09, 2021 8:41 am

barney wrote:
Fri Apr 09, 2021 7:55 am
Success, via the Belgian music store La Boite a Musique
132 euros plus 30 euros shipping. Very happy indeed with that price.
That's more like it! :wink:

For those who might be interested, here's the link to the same box on amazon USA:

https://www.amazon.com/Arthur-Grumiaux- ... 3&sr=8-1

Image

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Fri Apr 09, 2021 9:20 am

OK.

I just got an email from my credit card that a charge has been put through by importcds for $212. I think it's safe to assume that this is for the Ormandy Legacy box.

Let's hope it doesn't get canceled the way the Grumiaux box was.

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Fri Apr 09, 2021 7:43 pm

Amazon US won't post to Australia, and Amazon Australia, of course, doesn't have it. Very annoying.

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Fri Apr 09, 2021 7:46 pm

No, just checked and now Amazon Australia has it. Didn't when I searched a week ago. $236 Australian with free postage (that's $180 US). The 162 Euros I spent is $250. Not so thrilled now. :?
Against that, at least I know it is definitely coming. I rang the shop in Brussels and they had Grumiaux boxes in the store. That may be worth noting, Brian.

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Sat Apr 10, 2021 8:58 am

Well, I got the same idiotic email from importcds this morning cancelling my order for the Ormandy box as I got for the Grumiaux box earlier. Here is the gist of it:
Thank you for your recent order. All orders are subject to credit approval. Unfortunately, we were unable to obtain approval for these backordered items and have cancelled them.
So now I have been lied to twice, since my credit card did approve the amount yesterday. I called and spoke to somebody who insisted that they were right and told me in no uncertain terms that they would not ship any items to me, including the Rodzinski and the Ormandy boxes, not to mention the Grumiaux.

This, in spite of the fact that the Ormandy Box is listed on their website as "In Stock!"

So, to put it mildly, I'm done with importcds.com.

I don't like being lied to.

Since amazon's price is still too high ($285.00), I found the Ormandy box through google at DeepDiscount CDs for $202.00: plus tax & shipping, that came out to $243.47. Still too high.

We'll see if they deliver. The amount has been approved by my credit card, but something weird happened there as well.

When I clicked to submit the order, a red pop-up appeared saying that, for some unknown reason, they were unable to process the order. I tried another card: same result. So, I tried Paypal, and even Paypal would not approve the order unless I gave them my credit card number! So, I did so, and finally the amount was approved.

An incredibly frustrating morning, to be sure.

Will keep you posted about what happens next.

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Sat Apr 10, 2021 9:01 am

barney wrote:
Fri Apr 09, 2021 7:46 pm
No, just checked and now Amazon Australia has it. Didn't when I searched a week ago. $236 Australian with free postage (that's $180 US). The 162 Euros I spent is $250. Not so thrilled now. :?
Against that, at least I know it is definitely coming. I rang the shop in Brussels and they had Grumiaux boxes in the store. That may be worth noting, Brian.
Thanks Barney. I did order the Grumiaux box from amazon yesterday for about $160. It hasn't shipped yet, but I'm now confident that it will eventually arrive at my front desk.

Lance
Site Administrator
Posts: 18901
Joined: Fri Mar 25, 2005 1:27 am
Location: Binghamton, New York
Contact:

Re: Is Import CDs on the up-and-up?

Post by Lance » Sat Apr 10, 2021 4:10 pm

I have been informed by Import CDs that the Ormandy boxed set WAS shipped, and amount was approved through my AMEX card. I don't know what happened with Brian/maestrob, but obviously something has gone awry. I have also lost my confidence with this source and regardless of price, will not be doing direct business with them again. They apparently shipped the Ormandy set priority so it should be here early next week. As for Grumiaux, I, too, ordered the set from Amazon/USA at a decent price, much lower than any other place shows it. I now eagerly await the Rodzinski set which is "supposed" to be coming from Import CDs. I'm not holding my breath for that. No doubt they are being hit hard by customers who are very concerned about their orders not to mention the lies about credit cards not going through.
Lance G. Hill
Editor-in-Chief
______________________________________________________

When she started to play, Mr. Steinway came down and personally
rubbed his name off the piano. [Speaking about pianist &*$#@+#]

Image

CharmNewton
Posts: 2021
Joined: Sun Jun 08, 2003 9:10 pm

Re: Is Import CDs on the up-and-up?

Post by CharmNewton » Sat Apr 10, 2021 9:35 pm

To those who have purchased the Grumiaux box (or already have it), be sure to check Discs 44 and 45. The discs contain Beethoven's Violin Concerto and both Violin Romances. Disc 44 should contain the recordings conducted by Galliera (Concerto) and Haitink (Romances) while Disc 45 should have recordings conducted by Colin Davis (Concerto) and De Waart (Romances)

A reviewer on Amazon.com reported in his set that the discs as the same, although the jackets are printed correctly. The track timings on the Decca web site reports for these discs are identical, an obvious mistake, but perhaps an indication that this problem may affect the entire run. Just a heads up.

I can't speak to the problems being encountered pre-ordering box sets. I pre-ordered the Eschenbach set "Piano Lessons" from ImportCDs only to see the release date pass with no shipment and no contact whatsoever. I assumed this was a case where the number of pre-orders surpassed the supply received from their distributor and my order went on the back order pile. My card wasn't charged (the original charge was actually removed), so I decided just to wait. A few weeks later I was notified that the item was shipped to me and arrived about 3 days later. The original lack of communication was troublesome. No email was sent explaining why my order was not shipped on the original date and I'm leery of using them as a pre-order site in the future (I pre-ordered the new Previn set from Amazon.com and noticed they are showing it as unavailable which may also be their way of cutting off pre-orders that they can't fulfill). I'm crossing my fingers the set will be sent on schedule--Warner has been good at getting sets out on time.

That something is wrong at Sony Classical with box sets is clear as the release is frequently postponed--the Rodzinski set was originally due out in October last year. It's due again for release on April 23rd. Third release date a charm? I hope so.

John

Lance
Site Administrator
Posts: 18901
Joined: Fri Mar 25, 2005 1:27 am
Location: Binghamton, New York
Contact:

Re: Is Import CDs on the up-and-up?

Post by Lance » Sat Apr 10, 2021 11:51 pm

Do you think Decca will offer buyers the proper disc to make amends for this production problem? No doubt, if they do, you will have to write to receive the proper disc. Maybe, too, this is an unrecoverable error like "errata" when you buy a book. It's too late to fix?
CharmNewton wrote:
Sat Apr 10, 2021 9:35 pm
To those who have purchased the Grumiaux box (or already have it), be sure to check Discs 44 and 45. The discs contain Beethoven's Violin Concerto and both Violin Romances. Disc 44 should contain the recordings conducted by Galliera (Concerto) and Haitink (Romances) while Disc 45 should have recordings conducted by Colin Davis (Concerto) and De Waart (Romances)

A reviewer on Amazon.com reported in his set that the discs as the same, although the jackets are printed correctly. The track timings on the Decca web site reports for these discs are identical, an obvious mistake, but perhaps an indication that this problem may affect the entire run. Just a heads up. [truncated post]
John
Lance G. Hill
Editor-in-Chief
______________________________________________________

When she started to play, Mr. Steinway came down and personally
rubbed his name off the piano. [Speaking about pianist &*$#@+#]

Image

mikealdren
Posts: 348
Joined: Wed Jan 07, 2009 10:40 am

Re: Is Import CDs on the up-and-up?

Post by mikealdren » Sun Apr 11, 2021 2:28 am

CharmNewton wrote:
Sat Apr 10, 2021 9:35 pm
To those who have purchased the Grumiaux box (or already have it), be sure to check Discs 44 and 45. The discs contain Beethoven's Violin Concerto and both Violin Romances. Disc 44 should contain the recordings conducted by Galliera (Concerto) and Haitink (Romances) while Disc 45 should have recordings conducted by Colin Davis (Concerto) and De Waart (Romances)John
I hadn't listened to these yet, yes they are the same CDs (both Galliera/Haitink), very sloppy of Decca, I guess I'll have to write to them.
There was a similar issue with the RCA Toscanini editions, 2 copies of an Eroica recording. They provided free replacements.
thanks
Mike

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Sun Apr 11, 2021 6:38 am

Do ImportCDs have a feedback section where you can record your dissatisfaction? I imagine that people so incompetent take care not to have one.

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Sun Apr 11, 2021 7:39 am

barney wrote:
Sun Apr 11, 2021 6:38 am
Do ImportCDs have a feedback section where you can record your dissatisfaction? I imagine that people so incompetent take care not to have one.
Indeed they do, and I wrote them when my first order was cancelled. Here's the answer I got a few days later, which made no sense to me, as the two items were PRE-ORDERED, so they had an obligation, in my view, to fulfill my order:

Thank you for contacting ImportCDs!



Hello


The item was cancelled because it has been unavailable for an extended period of time.
When placing orders with credit card you are not being charged until the item is shipped, therefore, you would not be charged for a cancelled item.

Again, thank you for writing ImportCDs. We appreciate your business.



Best regards,

MJ – ImportCDs Customer Service Support

help@importcds.com

http://www.importcds.com

Now, since yesterday, I've discovered through some judicious googling that DeepDiscoutCDs has recently been taken over by the same company that owns importcds.com.

That little gem of information has confirmed my suspicions, as the two websites look very similar. Also, Deep Discount rejected my credit card twice and pushed me to use Paypal, which I did. After I signed off here, I received a very odd phone call from Paypal with a message that asked me to contact them and read back to their operator an immensely long confirmation number which did not fit on my answering machine. I plan on contacting them later, but am losing hope about this transaction for the Ormandy box. I'll post the results of that call later when I make it.

This is all really too much hassle, and I have no intention of repeating the process in future.

Here is the text of the complaint I made this morning on their website:
You have now canceled every item on this pre-order. In my view, since this was a pre-order, you had every obligation to fulfill it in a timely manner. Instead, you made a dumb excuse that "the item has been unavailable for a long time" to quote your recent response about the Grumiaux box. This is nonsensical, and your inability to keep your promises has led me to the conclusion that you are unreliable. Thus I will no longer do business with you.
I'll let you know if I receive any reply.

CharmNewton
Posts: 2021
Joined: Sun Jun 08, 2003 9:10 pm

Re: Is Import CDs on the up-and-up?

Post by CharmNewton » Sun Apr 11, 2021 10:02 am

Lance wrote:
Sat Apr 10, 2021 11:51 pm
Do you think Decca will offer buyers the proper disc to make amends for this production problem? No doubt, if they do, you will have to write to receive the proper disc. Maybe, too, this is an unrecoverable error like "errata" when you buy a book. It's too late to fix?
CharmNewton wrote:
Sat Apr 10, 2021 9:35 pm
To those who have purchased the Grumiaux box (or already have it), be sure to check Discs 44 and 45. The discs contain Beethoven's Violin Concerto and both Violin Romances. Disc 44 should contain the recordings conducted by Galliera (Concerto) and Haitink (Romances) while Disc 45 should have recordings conducted by Colin Davis (Concerto) and De Waart (Romances)

A reviewer on Amazon.com reported in his set that the discs as the same, although the jackets are printed correctly. The track timings on the Decca web site reports for these discs are identical, an obvious mistake, but perhaps an indication that this problem may affect the entire run. Just a heads up. [truncated post]
John
Decca should both replace the disc and fix the problem. Whether they will is another matter. The recent DG box of Complete Boston Symphony recordings (also Universal), was the 98% complete as two entire Ozawa CDs were inadvertently omitted (Franck D minor Symphony and a Shostakovich disc with the Violin Concerto No. 2 and his arrangement of the Schumann Cello Concerto for violin, both with Gidon Kremer as soloist). DG acknowledged the error in an email and then wrote back later to say they would not send the missing discs to complete the set. However, they did include both discs in the 8-CD Ozawa/Boston Symphony sampler that was issued a bit later along with other conductor samplers, giving one the choice of purchasing the missing discs (along with proper sleeves) if one didn't already have them.

I'd write to Decca to see how they handle the mistake. Given the myriad of production details that go into compiling a set like this one, I'm surprised that there aren't more and even more egregious errors. From archival retrieval of information (dependent on the data entry quality of their databases), to selection of the tapes to use for mastering (I see that the stereo version of both the Beethoven and Brahms Violin Concerti with Van Beinum remain lost as both are listed as being in Mono--what happened to the tapes used for the Philips Classettes?), to the actual manufacturing of the discs and book there looks to be a lot of room for error. Grumiaux's recordings were made 35+ years ago so there must be staff working on the project who have no connection to the originals. But by-and-large the effort and technology used to create these mega-sets works very well. But when mistakes are made, they should be corrected.

John

CharmNewton
Posts: 2021
Joined: Sun Jun 08, 2003 9:10 pm

Re: Is Import CDs on the up-and-up?

Post by CharmNewton » Sun Apr 11, 2021 10:22 am

maestrob wrote:
Sun Apr 11, 2021 7:39 am
barney wrote:
Sun Apr 11, 2021 6:38 am
Do ImportCDs have a feedback section where you can record your dissatisfaction? I imagine that people so incompetent take care not to have one.
Indeed they do, and I wrote them when my first order was cancelled. Here's the answer I got a few days later, which made no sense to me, as the two items were PRE-ORDERED, so they had an obligation, in my view, to fulfill my order:

Thank you for contacting ImportCDs!



Hello


The item was cancelled because it has been unavailable for an extended period of time.
When placing orders with credit card you are not being charged until the item is shipped, therefore, you would not be charged for a cancelled item.

Again, thank you for writing ImportCDs. We appreciate your business.



Best regards,

MJ – ImportCDs Customer Service Support

help@importcds.com

http://www.importcds.com

Now, since yesterday, I've discovered through some judicious googling that DeepDiscoutCDs has recently been taken over by the same company that owns importcds.com.

That little gem of information has confirmed my suspicions, as the two websites look very similar. Also, Deep Discount rejected my credit card twice and pushed me to use Paypal, which I did. After I signed off here, I received a very odd phone call from Paypal with a message that asked me to contact them and read back to their operator an immensely long confirmation number which did not fit on my answering machine. I plan on contacting them later, but am losing hope about this transaction for the Ormandy box. I'll post the results of that call later when I make it.

This is all really too much hassle, and I have no intention of repeating the process in future.

Here is the text of the complaint I made this morning on their website:
You have now canceled every item on this pre-order. In my view, since this was a pre-order, you had every obligation to fulfill it in a timely manner. Instead, you made a dumb excuse that "the item has been unavailable for a long time" to quote your recent response about the Grumiaux box. This is nonsensical, and your inability to keep your promises has led me to the conclusion that you are unreliable. Thus I will no longer do business with you.
I'll let you know if I receive any reply.
I believe they also own BlowItOuttaHere.com as well.

Another large seller operating out of Kentucky is ClassicalMusicSuperstore, which I believe is owned by Naxos. On Amazon.com and eBay.com, they are a discount seller but far pricier (with less selection) on the actual web site so I would never buy direct from them.

If you haven't done so, you might check your credit card online with the issuing bank. Perhaps all these purchase gyrations are triggering something on the bank's end.

John

maestrob
Posts: 10149
Joined: Tue Sep 16, 2008 11:30 am

Re: Is Import CDs on the up-and-up?

Post by maestrob » Sun Apr 11, 2021 10:45 am

John:

Thanks for the tip, but I called my bank several days ago and they assured me that the trouble was not with them, as they have approved all transactions without a problem. I know that this is true because each transaction amount was shown quite clearly in the pending column on my online statement. None of the charges have made it down to the paid column yet. This is definitely importcds fault.

Just for the record, I received another call from Paypal after I posted early this morning, and was able to contact them and confirm my transaction with Deep Discount. So we'll know soon enough if they will honor their commitment to ship the Ormandy Box or not.

That said, I noticed today that Deep Discount has no way to cancel an order once it's made, no phone number, and no way to phone customer service at all on their website, although an email can be sent. Remarkable.

Stay tuned.

CharmNewton
Posts: 2021
Joined: Sun Jun 08, 2003 9:10 pm

Re: Is Import CDs on the up-and-up?

Post by CharmNewton » Sun Apr 11, 2021 11:56 am

I certainly will stay tuned.

It's been a long time since the major classical labels produced CDs in the U.S. As the problems we're seeing right now seem to be with pre-orders of large box sets there seems to be issues in the supply chain. Might be a good time to return to making CDs on this side of the pond.

I wonder if the Europeans are limiting the supply to the U.S. due to the strength of the Euro and (especially) the Pound vis-à-vis the dollar. It might be cheaper for Europeans to buy from the U.S and pay the VAT (which serves as an import tariff as well as an export subsidy) than buy local. It doesn't surprise me that the sets are popular as they represent tremendous value on terrific recordings.

Good luck. I hope all the trouble doubles the enjoyment.

John

barney
Posts: 5451
Joined: Fri Aug 01, 2008 11:12 pm
Location: Melbourne, Australia

Re: Is Import CDs on the up-and-up?

Post by barney » Sun Apr 11, 2021 6:15 pm

maestrob wrote:
Sun Apr 11, 2021 10:45 am
John:

Thanks for the tip, but I called my bank several days ago and they assured me that the trouble was not with them, as they have approved all transactions without a problem. I know that this is true because each transaction amount was shown quite clearly in the pending column on my online statement. None of the charges have made it down to the paid column yet. This is definitely importcds fault.

Just for the record, I received another call from Paypal after I posted early this morning, and was able to contact them and confirm my transaction with Deep Discount. So we'll know soon enough if they will honor their commitment to ship the Ormandy Box or not.

That said, I noticed today that Deep Discount has no way to cancel an order once it's made, no phone number, and no way to phone customer service at all on their website, although an email can be sent. Remarkable.

Stay tuned.
It all sounds very dodgy to me, Brian. Make sure they haven't stolen the title deeds to your apartment!

Post Reply

Who is online

Users browsing this forum: Baidu [Spider] and 70 guests