Met Email La Damnation de Faust

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lennygoran
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Joined: Tue Mar 27, 2007 9:28 pm
Location: new york city

Met Email La Damnation de Faust

Post by lennygoran » Fri Jun 07, 2019 8:11 pm

We bought this production in one of our create your own subscriptions-Feb 12, 2020. Regards, Len :(


The Metropolitan Opera

Dear Mr. Goran,

We’re writing to inform you, as a ticket buyer to Berlioz’s La Damnation de Faust, of an important change. The performances of La Damnation de Faust on January 25 and 29, and February 1 and 8, 2020, will be converted into concert presentations, similar to the Met’s Verdi Requiem performances in the 2017–18 season. Performances on February 4, 12, and 15, 2020, have been cancelled.

The decision to present La Damnation de Faust in its more usual concert version is driven by the unanticipated technical demands of reviving the Met’s staged production, impossible to accommodate within the company’s production schedule. The cast, including mezzo-soprano Elīna Garanča, bass Ildar Abdrazakov, and tenors Bryan Hymel (January 25, 29) and Michael Spyres (February 1, 8) sharing the title role, remains unchanged. Edward Gardner is the conductor.

The value of your tickets to cancelled performance dates will automatically be credited to your Met Opera account. At your convenience, you can access this credit on your metopera.org account, in person at the box office, or by calling Met Customer Care at 212.362.6000. Please note that all printed tickets to cancelled performances are now void and should be discarded.

Your options are as follows:

Apply your credit to the purchase of additional performance tickets, including one of the concert presentations of La Damnation de Faust.
Call Met Customer Care to request a full refund to your original method of payment.
Donate the value of your tickets as a tax deductible contribution to the Met.

We apologize for any inconvenience this may have caused. For additional information or assistance, please call Met Customer Care at 212.362.6000.

Sincerely,

Stephen Funk
Director of Ticketing and Customer Service

John F
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Joined: Mon Mar 26, 2007 4:41 am
Location: Brooklyn, NY

Re: Met Email La Damnation de Faust

Post by John F » Sat Jun 08, 2019 3:11 am

The New York Times published an article yesterday containing this explanation:
Michael Cooper wrote:The Met said that it decided not to revive the production after officials realized that they would need to revamp some elements of it to meet newer industry safety standards, refurbish some of its automated mechanical systems, and update video projections that are more than a decade old.In a way, the Met’s decision to perform the “Faust” in a concert version is a return to the roots of the work: Berlioz described it as a “dramatic legend in four parts,” and it was often performed in concert halls before directors later began to try to stage it.
https://www.nytimes.com/2019/06/07/arts ... faust.html

What neither the Times nor the Met explains is why the number of performances has been reduced by nearly half, from 7 to 4. The Met has done the right thing in treating this as a cancellation of the opera, meaning total refunds to all ticket buyers and having to sell tickets to the concert performances from scratch, off subscription. 27,000 tickets is a lot.

In Europe, when they can't perform an opera for some reason (such as the illness of a performer who can't be replaced), they often put on another opera in its place, often "Tosca." This happened to me in Vienna; "Die Walküre" with Hans Hotter and Leonie Rysanek couldn't be performed because the Brünnhilde, Berit Lindholm, canceled at short notice, so "Tosca" was performed instead, still with Rysanek and Hotter but a different tenor and conductor. Rysanek and Hotter put on quite a show and in the end I was glad to have seen it.

But the Met doesn't do this; if a scheduled performance can't be given, it doesn't giver another opera but leaves the house dark. Rafael Kubelik, briefly the Met's music director, didn't understand this. In 1974, when an Isolde canceled for illness (it was Caterina Ligendza, who often canceled) he didn't think the understudy Klara Barlow was good enough and wanted to change the opera to "Tosca." That would have been a box office disaster, so the Met decided to go ahead with "Tristan und Isolde" with Barlow, and Kubelik resigned. The following season James Levine was appointed the Met's music director and, as they say, the rest is history.
John Francis

lennygoran
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Joined: Tue Mar 27, 2007 9:28 pm
Location: new york city

Re: Met Email La Damnation de Faust

Post by lennygoran » Sat Jun 08, 2019 5:54 am

John F wrote:
Sat Jun 08, 2019 3:11 am
> The Met has done the right thing in treating this as a cancellation of the opera, meaning total refunds to all ticket buyers and having to sell tickets to the concert performances from scratch, off subscription. 27,000 tickets is a lot.<
John thanks for sending this article. Will the Met give a refund to those now scheduled to see a concert performance instead of the full production-it doesn't matter for us as our Feb 12th performance was completely cancelled so we'll get the refund. Regards, Len

John F
Posts: 20969
Joined: Mon Mar 26, 2007 4:41 am
Location: Brooklyn, NY

Re: Met Email La Damnation de Faust

Post by John F » Sat Jun 08, 2019 8:01 am

You're right, I misread the email you posted - I read the email too fast and there's no mention of the options for ticket-holders of the performances that will be given as an oratorio rather than an opera. The Met should offer their money back, but they haven't, or not yet.
John Francis

lennygoran
Posts: 15047
Joined: Tue Mar 27, 2007 9:28 pm
Location: new york city

Re: Met Email La Damnation de Faust

Post by lennygoran » Sat Jun 08, 2019 8:05 pm

John F wrote:
Sat Jun 08, 2019 8:01 am
You're right, I misread the email you posted - I read the email too fast and there's no mention of the options for ticket-holders of the performances that will be given as an oratorio rather than an opera. The Met should offer their money back, but they haven't, or not yet.
John thanks-my performance was cancelled so I'll just ask for a refund. Regards, Len

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